Thank you for choosing Cooper & Associates. We are committed to safeguarding your privacy and ensuring the security of your personal information. This SMS Privacy policy outlines how we collect, use, and protect your information when you engage with us via text messages.
Information collection: When you communicate with us via SMS, we may collect personal information such as your name, contact details, policy number, and any other information relevant to your insurance inquiry or claim.
Use of Information: The information collected through SMS will be used solely for the purpose of providing you with insurance services, managing your policy, processing claims, and addressing your inquires and concerns. We may also use this information to send you important updates, notifications, or promotional offers related to our services.
Sharing of Information: We do not sell, rent, or lease your personal information to third parties. No contact phone number of SMS consent will be shared with third parties.
Data Security: We are committed to protecting the security of your personal information and have implemented industry standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. Despite our best efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Opt-in Option: You agree to our SMS Privacy Policy by texting our number or by giving us consent on our intake form. You will be prompted to Opt-in or Opt-out of texting upon your first text to our number.
Opt-out Option: If you no longer wish to receive SMS communications from us, you can opt-out at any time by replying to any of our messages with the Word “STOP”. Once you opt-out, we will cease sending you SMS messages, except for those required for transactional or legal purposes.
Updates to Privacy Policy: We reserve the right to update or modify this SMS Privacy Policy at anytime. Any changes to the policvy will be communicated to you via SMS or through other appropriate channels.
Contact US: If you have any questions, concerns, or requests regarding our SMS Privacy Policy or the handling of your personal information, please contact us at 704-689-2181.
By engaging with us via SMS, you acknowledge that you have read, understood, and agreed to the terms of this SMS Privacy Policy.
Thank you for entrusting Cooper & Associates with your insurance needs.